General Cashless FAQs
Standon Calling is a fully cashless festival, and has been since 2014. This means everything that you pay for on site is done through a chip on your festival wristband. We understand that if you’ve not been to a cashless event before, you might have some questions about how it works.
- I can't activate cashless auto top up?
- A step by step guide to Cashless Top-up
- How does it work?
- Which e-ticket barcode should l use?
- Can I pay by cash or card instead?
- Do I have to register in advance?
- How do I claim the free bar credit?
- How do I Top-up if I haven’t registered, or if my phone has died?
- How do I check how much money is left on my wristband?
- What if the trader or bar charges an incorrect amount?
- What is auto Top-up?
- What is a wallet?
- Can I top up my child’s wristband and check their balance?
- What happens if I lose my cashless wristband?
- How do I request a refund for any money left on my wristband after the event?
- How long do I have to request a refund?
- How long will it take to receive my refund?
- I want to create a cashless account but I haven't received my tickets yet?
- Do you have questions? Having trouble with your account?
- Can I use my remaining balance to put it towards Standon Calling 2024 tickets?