It’s possible that your e-tickets may have gone to your junk or spam folder - please check here in the first instance.
If it’s not in your junk, you can log into your Universe account here to find your booking and download your e-tickets.
If you are still having issues finding your e-tickets you will need to contact Universe directly for advice. Be sure to provide the email address used at the time of booking: https://www.universe.com/contact-us/attendees
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